MERCEDES-BENZ Trucks UK’s new director customer service and parts, David Joyce, is a former after sales director for Mercedes-Benz Commercial Vehicles UK, a position in which he was responsible for both trucks and vans. When the process of customer dedication resulted in the separation of the two businesses in 2014, he was appointed director customer service and parts for Mercedes-Benz Vans UK.
David began his career in the late 1970s as an apprentice truck technician with a rival brand. Following a 10 year stint in Formula One with Team Lotus, he joined Mercedes-Benz UK in 1995, working initially in the technical training department.
David is now responsible for all Mercedes-Benz Trucks UK service and parts activities, including the workshop operation at its Wentworth Park Truck Experience Centre, and training. He succeeds Sam Whittaker, who became national sales director in November.